On January 1st 2016, the Hotel Massena Nice, a 4-star hotel ideally located in the center of Nice, has joined the BEST WESTERN© affiliation with more than 4100 hotels in over 100 countries.
The BEST WESTERN PLUS Hotel Massena Nice’s Management wishes through this partnership to put the customer at the heart of its strategy by respecting the international standards imposed by the BEST WESTERN© group to offer a higher level of comfort and personalized service. The main goal of BEST WESTERN PLUS Hotel Massena Nice is to gather all the staff around the relationship and customer satisfaction.
Hotel Masséna Nice joined exclusive hotel collection BEST WESTERN « PLUS » 4-star after a rigorous selection responding to many quality criteria. This new affiliation would not have been possible without the many financial investments made by the hotel owners, Mr. and Mrs. LENG.
- All the 109 rooms and suites of the hotel have been equipped with new top-quality bedding made by the SIMMONS***** brand.
- Replacement of all televisions by Samsung TV 148 cm at the beginning of March 2016
- Setting up an E-Concierge application to provide useful information to customers before, during and after their stay.
- Implementation of the loyalty program Best Western Rewards with over 21 million members.
- Redesign of the official website of the hotel scheduled for the year 2016 in responsive design